I’m unable to pair the app to my mobile device.
- Make sure your mobile device’s Bluetooth is enabled (turned ON).
- Make sure it is not already connected to another Bluetooth device. (the iHome product can only be connected to one device). Disable the other device’s Bluetooth function to disconnect it from the iHome Product. Proceed to pair the app on the desired mobile device.
- If you are still having issues, please check that your device supports Bluetooth 4.0.
